Frequently Asked Questions

When should I expect to receive my order?

Most of our orders ship via standard ground delivery within one week. Items that are made to order such as totebags, t-shirts and ceramic mugs may take longer than one week to ship. We recommend that you allow 2-3 weeks to receive your order from the time that you place it with us. Expedited shipments will leave our warehouse within 2 days of receipt of your order (depending on product availability). If you have questions regarding your expedited order status, please contact here.

What are the shipping charges within the U.S.?

STANDARD GROUND DELIVERY RATES: Always $5.00.

What are the shipping charges outside the U.S.?

For international delivery, additional shipping fees will apply. We will contact you via email with the exact amount.

What name will appear on my credit card billing statement?

U.S. Allegiance, Inc. will appear on your credit card billing statement.

What new products will you be adding to the web store?

We are adding new products on a regular basis. Be sure to bookmark our website and check back often. For the latest on deals and products, when you're a registered user you can opt-in to receive our Promo E-mails. You should also subscribe to our newsletter.

When will my credit card be charged?

Your credit card will be charged when your order ships.

What is your privacy policy?

Without your express consent, personal information including your email address will not be sold or used for any other purpose other than to communicate with you about your order. For further details, click here: Privacy Notice.

What if there is a problem with my order when I receive it?

Please send an email message describing your problem here and we will respond promptly.

How are returns handled?

Click here to read our: Return Policy.